Even the president’s biggest supporter acknowledges there were problems getting the health insurance exchange off the ground. U.S. Sen. Dick Durbin (D-Ill.) says the response to the health insurance marketplace has been enthusiastic. “We estimate there are 40 or 50 million without health insurance. Almost half of them (19 million) have come online. You think they’re anxious to finally have health insurance? You bet they are,” Durbin said.
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But he says some customers have been thwarted by a website that either is slow or won’t take their order. The insurance coverage “starts Jan. 1, and people have – there’s gonna be at least a six-month sign up. It’s off to a rocky start because the website has had some problems,” he said.
Durbin says the website has to be fixed, and he believes the Department of Health and Human Services will fix it. Republicans suggest the HHS secretary should resign; Durbin says she shouldn’t, since it isn’t known whether the technical glitches are her fault. Among the problems is a delay in the launch of a website in Spanish.